Claims & Returns
Orders
- How can I modify my order?
- Modify or Cancel an Order
- How to Place an Order
- I did not receive a shipping confirmation yet. What can I do?
- I did not receive an order confirmation after placing my order. What can I do?
- Can I modify the products in my order after it has been placed?
Delivery
- Delivery Charges
- Delivery Timelines
- Shipping Locations
- My package arrived damaged on delivery, do I have to accept it?
- What can I do if my package is returned to sender?
- My package has not arrived, what now?
Payments
My Accounts
- How Can I Delete My Account?
- How Can I Manage My Communication Preferences?
- How Do I Reset My Password?
- How Can I View My Order History?
- How Can I Update My Personal Information?
- How Do I Log In to My Account?
Product
- Comfortzone - Quartz Radiant Tower Heater
- Comfortzone - Quartz Radiant Tower Heater
- Comfort Zone - Flat Panel Oscillating Halogen Heater (Item No - CZHTV9)
- Comfort Zone - 21.5" Electric Fireplace Stove Heater (Item No - CZFP4)
- Comfort Zone - Mini Fireplace Ceramic Heater (Item No - CZFP1, CZFP1BK)
- Comfort Zone - Deluxe Oil Filled Radiator Heater
Discount Codes
- Issues with Discount Codes
- Discount Code Terms
- How to Apply a Discount Code
- Can I use a discount code on sales items?
- My Promo-Code does not work, what can I do?
- Can I combine multiple discount codes?
Frequently Asked Questions
- How do I stay updated about offers and new arrivals?
- Are there any hidden charges?
- How do I contact customer support?
- Can I place an order without creating an account?
- Do you restock sold-out items?
- What should I do if I receive a damaged or incorrect item?